PRIVACY POLICY AND COOKIE USE
INTRODUCTION
At Hollanda Monclaro Advogados, we are committed to developing mechanisms to protect personal data and information shared by users, as defined below. This policy outlines how data is protected throughout the processes of collection, storage, recording, use, sharing, enrichment, and deletion, in strict compliance with Law No. 13,709/2018 (Brazilian General Data Protection Law – LGPD).
We encourage you to read this document carefully and to contact our team if you have any questions. Your interaction is essential for our continuous improvement.
DEFINITIONS
PERSONAL DATA: Any information relating to an identified or identifiable natural person. In practice, this includes any data that can identify an individual, such as name, CPF (Brazilian tax ID), ID number, photograph, etc. Personal data may be sensitive or non-sensitive.
SENSITIVE PERSONAL DATA: Personal data concerning racial or ethnic origin, religious beliefs, political opinions, membership in a trade union or religious, philosophical, or political organization, health or sexual life data, as well as genetic or biometric data when linked to a natural person.
USER: Any individual who interacts with Hollanda Monclaro Advogados in situations where they may provide personal data. Examples include website visitors, users of portals or social media, students, teachers, employees, third parties, or service providers, among others.
COOKIES: Information files stored on your computer or mobile device through your internet browser. These files allow a website to “remember” a user’s actions and preferences over a period of time. Cookies exist so that, when returning to a previously visited website, users do not need to re-enter their browsing preferences (such as language, font, display settings, etc.).
Cookies may be persistent or session-based.
PERSISTENT COOKIES: Remain on the user’s device even after the session is closed, until they are deleted.
SESSION COOKIES: Expire when the user closes the browser.
CONSENT FORM: A document that records the user’s explicit consent to the processing of personal data for specific purposes.
COLLECTION OF PERSONAL DATA
The collection of personal data is necessary for Hollanda Monclaro Advogados to provide services and functionalities tailored to users’ needs, as well as to personalize services and ensure the most convenient and satisfactory experience possible.
When requesting personal and sensitive personal data, Hollanda Monclaro Advogados may ask for the user’s consent through a Consent Form, in compliance with applicable legal and regulatory requirements.
The use of any website and/or application developed by Hollanda Monclaro Advogados does not necessarily require the provision of personal data. However, if the user wishes to contact Hollanda Monclaro Advogados for any type of request, their data will be requested through an electronic form.
When data is collected from minors, explicit and informed consent from a parent or legal guardian is required. Such data will be protected in accordance with the child’s privacy needs.
For in-person services, submitting requests or receiving assistance also requires the provision of personal data, which will be collected by a responsible staff member and recorded in a registration system.
The requested personal data must be provided to proceed with enrollment processes. Additional personal and sensitive data may be requested depending on the selected service.
USE OF PERSONAL DATA
Hollanda Monclaro Advogados is the entity responsible for processing users’ personal data.
Collected personal data will be processed for the purposes of service provision, general information, and marketing. Hollanda Monclaro Advogados may process collected data both for the purposes described herein and as specified in the applicable Consent Form.
RETENTION OF PERSONAL DATA
Data will be retained indefinitely or until deletion is expressly requested by the data subject, except where legal obligations require retention for a specified period.
Hollanda Monclaro Advogados affirms that it will employ all technical means available to prevent loss, misuse, alteration, unauthorized access, or improper use of personal data belonging to its users and staff.
However, please note that when data is transmitted over open internet networks, it is not possible to fully eliminate the risk of unauthorized access or use. Users should adopt appropriate security measures when browsing the website.
COOKIES AND SIMILAR TECHNOLOGIES
Hollanda Monclaro Advogados collects and stores user data through the use of cookies.
Most browsers are set to accept cookies automatically, although users can configure their browser to refuse all cookies or to notify them when a cookie is being sent.
When cookies are accepted, on a future visit to the Hollanda Monclaro Advogados website, the internet server will recognize the user’s device.
The website uses both persistent and session cookies. Persistent cookies can be removed by following the instructions in the browser’s help file.
PURPOSE OF COOKIE USE
ANALYTICS: Statistical analysis of browsing behavior to improve user experience.
ADVERTISING: Analysis of browsing habits and user preferences to deliver advertising aligned with the user’s profile.
USER RIGHTS
Under applicable law, data subjects may, at any time, request access to their personal data, as well as request its correction, deletion, restriction of processing, data portability, or object to its processing, except where otherwise provided by law.
These rights may be exercised through the official service channels provided by Hollanda Monclaro Advogados.
COMPLAINTS AND INQUIRIES
If you have any questions regarding the processing of your personal data or your rights under applicable law, you may contact us through the official service channels of Hollanda Monclaro Advogados or via email at contato@hollandamonclaro.com
CHANGES TO THIS PRIVACY AND COOKIE POLICY
Hollanda Monclaro Advogados may update this Privacy and Cookie Policy at any time. Any changes will be made available through its official channels.
FINAL CONSIDERATIONS
We hope this Privacy and Cookie Policy has been clearly explained. Your feedback is extremely important for the continuous improvement of our work. We believe that only by listening carefully to our users can we fulfill our mission of providing excellent service.